House Surveys and Valuations

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House Surveys and Valuations (Part 1)

Steven Hargreaves explains house surveys and valuations.

What is the difference between a house survey and a valuation? Does the survey include valuation?

I get this question from every client I chat to. A valuation is when the bank or building society you’ve applied to for a mortgage goes to the property and checks that it’s worth lending you money for the house.

They’re looking at the value and whether it’s worth lending against. If half the roof is missing or it’s riddled with damp, the surveyor that goes to do the valuation would report that back.

Primarily, they’re paid by the lender to prepare a report for them.

It’s not prepared for the applicant. Interestingly, in a lot of cases the lender doesn’t share that report with the applicant, or me as the broker.

A survey is where a surveyor goes around that property to look at its condition. They’ll start at the top – the chimney stack, roof coverings, gutters, drainpipes, pointing and silicone around the windows. They’ll look at the topography of the land, and then look inside.

They take damp meter readings, look at the bathrooms etc….they’re preparing a survey based on the condition of the property.

The two things are very different. On the question about whether valuation is included within the survey, that very much depends on the surveyor. If you’re asking a building society to do a survey on the property, they can carry out the valuation for the lender at the same time.

If you’re instructing a surveyor on your own account to do a survey of the property, it rarely includes a valuation – unless you stress that you want this.

Do I need both a survey and a valuation? Can I use the mortgage valuation as a full survey?

The mortgage valuation isn’t a full survey. It’s just a check that it’s worth a lender giving you a mortgage on that property.

Getting a survey is very much about peace of mind. You could be buying a property that’s just been fully renovated. It has had a new roof and damp course, there’s a warranty, a new boiler, new kitchen, new bathroom, it’s been rewired and you have all the receipts… Arguably, you’re covering most of the points a surveyor would look at.

Those warranties and guarantees from the developer would probably give you the peace of mind to buy with just a valuation. But in most cases, you probably want something more detailed with a professional’s view on it.

Another thing is that a lot of lenders now use ‘automated’ valuation or ‘index’ valuations. That means nobody’s actually going around to the property to check its condition. They’re taking Land Registry information to see what a property is worth – they just do that on a computer.

You could be buying a property for £1 million without anybody actually doing a condition report on it. That’s why you would probably arrange a survey.

Also, you might find a property where absolutely everything needs updating. I’ve got one client who is taking the roof off and replacing it all, including timbers. There’s some damp, so he’s taking up floorboards and replacing joists. It needs a new kitchen, bathroom and rewiring.

He isn’t bothering with a survey, because he’s replacing everything that might come up. It’s very much horses for courses, and led by the buyer’s attitude to risk.

Who arranges the house survey, the buyer or the lender?

A lot of people assume it’s the solicitor, but it isn’t. Let’s say we’ve arranged a mortgage through HSBC. They don’t do any level two or level three surveys – they only provide valuations.

In that case, you would arrange the valuation through the lender and book your own survey with a reputable company.

Nationwide or Halifax, however, will do a Homebuyer’s report (level two) and also a level three report. It’s therefore more cost-efficient to arrange it through the lender rather than directly with a surveyor.

If you want a more in-depth survey done on the property, you often have to arrange that yourself [information correct at the time of recording in November 2025].

How much do surveys and valuations typically cost?

Typically, a valuation with the majority of lenders is free, although not in every case. A lot of lenders charge for it on a Buy to Let application, though. For a limited company Buy to Let mortgage, a basic valuation is actually quite expensive.

But often with residential mortgages they’re free or there’s a negligible cost. Halifax tends to charge around £100 for a first-time buyer. But if you want a Homebuyer’s report, often called the RICS Level 2 Homebuyer’s, that’s a lot more in-depth.

You can end up with a report that’s 40 to 100 pages long, and very much based on the value of the property. One of my clients is buying a £600,000 property and the Homebuyer’s report is £980. That’s a bit on the expensive side – we normally see them at £750 to £800, but it depends on the property, the area and the build. If it’s a non-standard construction, it can be more expensive.

This is always subject to a client’s thought processes. If your dad’s a builder and he says the property is fantastic and absolutely immaculate, you probably don’t need to worry about a survey. You might go for a basic valuation, costing you nothing.

If you want more peace of mind, especially if it’s your first or second house, you might want a professional surveyor to provide a comprehensive report on the property – that Homebuyer’s level two report.

How long does a house survey or valuation take?

A surveyor for a valuation will have done a bit of work beforehand to look at other similar properties in the area to see what they’ve been selling at. It’s always based on sold prices.

You could have a house for sale at £400,000, but five others in the street have sold for £300,000. The surveyor bases it on the sold prices rather than what a seller thinks it’s worth.

Then they come to the property to check it’s in good condition, or if it needs cosmetic updating or the condition is poor. They decide whether to go a little higher or a little lower than the comparison properties.

A level one survey or valuation tends to take just 10-15 minutes, because most of the work goes into that research. With a level two, it’s more dependent on the property because they’re going through everything. In some cases, they’re going in attics and cellars and so it can be a lot more labour-intensive – anything between an hour or two to half a day.

It’s very much subject to the size of the property, its build and location.

What happens if a survey finds problems with the property?

I can give you a perfect example – one client has just put an offer in on a property and instructed a Homebuyer’s report. The property needed a lot of cosmetic updating, and had been priced to allow for that. It needs a new kitchen and bathroom, plus rewiring.

They’ve got about £20,000 saved to do that. But the Homebuyer’s report has found that there’s suspected asbestos in the property and it will cost about £6,500 to take that out. That wasn’t something the buyer could see or know about when they put their offer in.

The clients weren’t sure what to do – they were worrying about cutting their budget back to cover this. But as I advised, the first thing to do is go back and renegotiate. That’s why you’ve paid for a survey.

They’ve now got a reduction of £6,500 off the asking price. It sounds like a big reduction but that just takes the asbestos out – it doesn’t actually replace it. There’s probably still another £3,000 or £4,000 to pay for that. But when they sell in future they know there won’t be issues with asbestos.

When a client gets a survey back, I ask for a copy of it and go through that with a fine tooth comb. We’ll arrange a follow-up appointment and look at the details together. I’m not a surveyor, but I do go through three or four Homebuyer’s reports every week. I often have a good gut feel about what’s good, bad or indifferent.

We can see what’s wrong with the property or anything else to look into. A surveyor might think there’s a problem with the electrics, in which case you need to get an electrician to visit. We’d go back and renegotiate if there are any problems at that point.

That’s where using a mortgage adviser pays dividends – we don’t just arrange a mortgage. We’ll help you at every step, including the survey. If you choose to ignore something, that’s fine, but at least you know exactly what you’re moving into.

Can I renegotiate the offer price based on the survey results?

Absolutely, and it’s a key reason to get that survey done. If you find out there’s £5,000 of work needed, you can go back to the vendor and renegotiate. Maybe you were aware of the issue but thought it would cost less. Maybe you didn’t expect any of it.

Ultimately it’s their house and their problem. Anybody else buying that property will have the same issue. It’s all down to the vendor on whether they will or won’t renegotiate on price.

I always talk buyers through all of this.

What are the different types of house surveys?

First is the valuation, often called a level one. Then there’s the RICS Homebuyer’s level two survey, which is the one most people choose for peace of mind. Then you’ve got a level three survey, often called a building survey. Levels two and three are fairly similar.

I had a client a few years ago where I was arranging a level two survey with one of the couple. But the other partner had separately organised a level three survey. When we actually got the two reports together, they were very similar. It was actually hard to tell the difference.

I’m sure if you spoke to a surveyor, they would explain how they differ, and tell you whether a specific property needed a building survey or Homebuyer’s report.

One client was buying a property that had been heavily extended. It had loft conversions and ended up as a seven or eight bedroom home. When the surveyor went round to do a Homebuyer’s report, he said there were too many extensions to qualify and so he could only do a level one report. I’d never come across that in 30 years of arranging mortgages.

Generally, though, we often find that a surveyor will guide you on whether a property needs a building survey or if a Homebuyer’s will be fine.

Which type of survey should I get for an older or listed building?

If it’s listed as a grade one or grade two you will want a more comprehensive survey. If any works have been done to the property, you’ve got to ensure they’ve been done to the correct standard for the listing.

You don’t want to breach the rules on a listed property. You would automatically get a building survey on that – it’s considerably more in-depth.

Do new builds need a survey?

Probably not. With a new build, you will have a 10-year warranty, and the first two years of that warranty are with the builder themselves. If there are any issues, you would call them direct.

Beyond two years, you would call their insurer or warranty provider. It might be the National House Building Council (NHBC), in which case you would contact NHBC about the issues with the property, and they would send their own surveyor round. That would be covered under the warranty.

However, there are various YouTube videos on the bad state of some new build properties – which might make you want a survey.

I did one in Harrogate recently that was 12 months old. Somebody had lived there and needed to relocate, so my client was buying it. It was still covered under the builder’s warranty for another year and eight years beyond that with NHBC.

For some reason, my client decided to do a Homebuyer’s level two report. I thought it was a waste of money, but it gave that client the peace of mind to buy the property. It didn’t actually come up with anything significant but gave the reassurance they wanted.

What are the most common problems found in house surveys?

Probably damp and roof problems. The two things you don’t want are rising damp or water penetrating through the roof.

Anything else – like needing a new kitchen, you can manage. But if anything comes up on damp we organise a timber and damp report, and if it’s the roof, we send a roofer round.

Will the survey check for damp, rot or subsidence?

They certainly check for damp. Rot is more difficult to check for. For damp they use a damp meter on the wall to assess the amount of moisture. If it’s over a certain level, they suggest you get it checked.

Wet rot or dry rot on timber can be under carpets or floors. Unless there’s easy access, a surveyor wouldn’t look at that because it means taking carpets up and having to refit them.

They might suggest getting a timber and damp specialist round. They might talk to the vendor and seek permission to take carpets up to check for problems.

Subsidence is something they always check for. It tends to show in different ways: cracking in the bricks, mortar or plaster. Any problems there would always be noted.

Will I get a full report after the survey?

It depends which survey you take. On the valuation, because it’s prepared for the lender, you won’t usually get a report. A Homebuyer’s report is anything between 40 and 100 pages long, including photos. If you get the level three building survey, you will get a full report.

Key Takeaways:

  • A valuation is primarily for the lender to ensure the property is worth the mortgage amount, and the report is for them. A survey is a more detailed look at the property’s condition for the buyer.
  • A mortgage valuation is not a full survey; it’s a check on the property’s worth for the lender. Buyers often need a separate, more detailed survey for peace of mind about the property’s condition.
  • The three main types are: Level one (Valuation), Level two (RICS Homebuyer’s report – most common for peace of mind), and Level three (Building Survey). A Level three is typically recommended for older or listed buildings.
  • A survey’s findings are a key reason to renegotiate the offer price with the vendor if significant problems are uncovered that were not previously known, such as suspected asbestos or costly repairs.
  • The most common problems found in surveys are damp and roof problems. For issues like rot, a surveyor may recommend further investigations by a timber and damp specialist.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP WITH YOUR MORTGAGE REPAYMENTS.

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House Surveys and Valuations (Part 2)

We continue the conversation on house surveys and valuations with Steven Hargreaves. Episode two of two, recorded in November 2025.

Why is this such a popular topic, Steven?

It’s a really important part of the mortgage process, and something I get heavily involved with. Clients regularly say that they didn’t realise it could be so technical – or that a mortgage adviser would get involved with this.

I will go through a Homebuyer’s report or level three report with every single client. It can often take a couple of hours to go through it and an hour to debrief the client. Then there are follow-up emails. It’s all part of the service that a good mortgage adviser provides.

Can the surveyor enter the loft or move furniture?

A surveyor would normally have ladders with them, but what they look at is all down to health and safety. A few months ago a client of mine had a survey on a Victorian property where the loft access was at the top of a really steep staircase.

The surveyor wasn’t prepared to go up because the step ladders wouldn’t safely reach. It’s realistic – if they fell, it’s a big issue. But where it’s safe to do so, surveyors would normally go into a loft for a look.

Equally, if they move a heavy piece of furniture and break it, it could cost the surveyor a lot of money – more than they earn from the survey. So surveyors don’t tend to move items unless the vendor is there to give permission or help.

What should I do if the surveyor flags structural issues?

If a survey flagged a structural issue, it can cause an issue in borrowing from a lender. They tend to be very cautious when there’s structural movement involved.

One of my clients is buying a house as we speak in November 2025. They’ve ended up paying over the asking price for a property, but the valuation has come back okay – in fact there were six buyers all offering over the asking price.

The surveyor accepts that – but he has noticed significant step cracking in the mortar joints and a couple of broken bricks – which suggests there’s structural movement. At this stage a surveyor can rarely tell whether it’s historical movement or still happening, and they would normally recommend that a structural surveyor looks at that property.

These are specialists with certain qualifications, who can confirm whether the movement has stopped or is still ongoing – which could require underpinning or other solutions.

This client has organised a structural surveyor. It’s quite an expensive property but they’re not doing a structural survey on the whole thing, just the specific areas identified. This is costing £600 plus VAT, so £720. The results will tell us where we go from there.

If underpinning is required based on this structural engineer’s report, we’d go back to the owner to request it to be sorted before the purchase.

How is a property valuation calculated?

A surveyor looks at what other properties of a comparable size and condition have sold for in the last six months. They might look within a one to two mile radius, depending on how many sales there have been recently.

If property prices have increased, that would be factored in – so if they’ve gone up by 4% in the last 12 months the valuer would apply a 4% increase. If they’ve gone down by 3%, they would take 3% off. It’s all based on comparison.

I’m working with some first-time buyers who fell in love with a property that was seeking offers over £290,000. They agreed it at £305,000 but somebody else came back a week later and offered £310,000.

But the surveyor has looked at other properties in this area in the same condition and size, and the maximum he would go to is £290,000. Yet my clients are paying £310,000.

The lender will only lend 95% of the purchase price or valuation, whichever is lower – that’s 95% of £290,000. My clients now need to find the additional £20,000 plus the 5% deposit to buy it. Essentially, the surveyor is saying they have overpaid for the property.

Surveyors also take into account local conditions. They would speak to the estate agent and ask how many offers they had on the property and what they were. If 40 people in a week had all offered £310,000, the surveyor wouldn’t have had any issues with the value, as there is local demand. But that wasn’t the case with this property.

My first-time buyers are thinking about their options. This isn’t something they expected – they thought they’d pay £310,00 and the surveyor would say that was fine.

Can a mortgage be declined because of the valuation?

Very much so. Again, I have an example. A client had approached three different lenders who all declined because the property was non-standard construction. It was timber-framed.

They were really unlucky, because all three lenders they approached didn’t do non-standard construction. The valuer would check the lender’s criteria and it wouldn’t be suitable.

You can still get a mortgage on these properties, but you need the right lender. Obviously, I deal with non-standard construction and we quickly found a lender that would accept it.

What happens if the property is valued lower than my offer?

I’ve covered this in my example where my clients offered £310,000 on a property valued at £290,000. In this situation, we look at what the lender is prepared to actually lend on that property and work it back from there.

Can I challenge or appeal a valuation?

Every lender is specific about whether they will accept an appeal. If it’s been an index valuation, where there’s no physical visit to the property, and it comes back lower, most lenders would arrange a physical valuation if you appeal the decision.

But if a physical valuer has been to the property and looked at comparable sales in the area, the condition and everything else, they wouldn’t accept an appeal.

However, you often find that different valuers have different opinions. One person may have got out of the wrong side of bed, or had an argument with their partner, been stuck in traffic…and the valuation may not come back with what we were expecting.

Another valuer from a different lender might accept the valuation. It’s down to personal opinion. I had one in Leeds where a client went back to her existing lender for a further advance. They sent a valuer round and found electric pylons going over the house – and refused to lend any more money on it.

Another lender said the same. We then went to a different building society, using a different group of surveyors, and they had no issues whatsoever.

What should I do after receiving the survey report?

Read it through it with a cup of tea, and don’t overreact. On a level two or level three survey – the Homebuyer’s or building survey – everything is rated red, amber or green.

Red is stop, don’t proceed without getting certain reports done. Amber requires further reports too, but is possibly less serious. And green is ‘crack on and buy it’.

One recently was 100 pages – the biggest one I’ve seen. My client settled down to have a look and after 10 minutes they hadn’t got to the first paragraph – it’s all caveats and glossary.

Then they started flicking through and see all the reds and ambers and start to think the house is falling down. They’re ready to pull out. We went through it together the day after and it really wasn’t as bad as they thought.

If I’m up at three o’clock in the morning and can’t sleep, I’ll go through a Homebuyer’s report on my phone. I can do that for an hour at least, no problem. Then I’ll have a 20-minute readthrough before my appointment with the client to make sure I haven’t missed anything. I’ll have my notes ready.

But it’s always best if you have a good read through it too and we can discuss it together. Don’t get too fixated on the red and amber – you’ve got to look at the whole report.

How do I find a qualified surveyor or valuer?

I can recommend a couple, but surveyors only focus on a certain location. So have a look at Google and check the reviews to see how other people rate them. It isn’t down to the price in a lot of cases, it’s down to the service you get and the quality of the report.

If it costs you another £100, but you’ve got a fantastically detailed report, you might end up deciding not to buy that house. You’ve dodged a bullet – and that’s worth that extra £100. Otherwise you could go ahead and buy that house, and find lots of problems when you move in.

Is the surveyor liable if they miss something important?

Yes – they do send their terms and conditions, and those don’t necessarily exonerate them for anything. If they miss something, obviously, they come back.

A few years ago, I had a very challenging client who liked to ignore everything I said. Their surveyor had said that the boiler needs to be checked, serviced and have a gas test before they move in. I’d confirmed that in writing and reminded the client about it.

He said that the vendors had sent him a gas test, so it was fine. But there had been a picture of the boiler on the survey with zero bar pressure. He put that down to it being summer, so it wasn’t on – but I pointed out that it was a combination boiler, running hot water and heating.

He chose to ignore it. Four weeks after he moved into the house, he contacted me to sue the surveyor. The boiler wasn’t working – it had a bad leak underneath a tiled floor. They had to take up the beautiful tiles and pay for a new boiler, and it cost a lot of money.

The surveyor had highlighted the problem so he couldn’t sue them. He then even asked about suing me! But I’d sent an email advising him to follow the advice and get a gas safety engineer. He chose to ignore it so the cost was on him. So, from a belts and braces perspective, you should follow the advice.

Can I back out of the purchase after a bad survey?

Yes. You thought the house was in good condition but now maybe it needs a new roof, it’s got damp problems, timber problems and needs rewiring. If it’s going to cost you £20,000 to fix, you might decide to back out. You wouldn’t look at the cost of the survey as lost money – it’s dodging a bullet. It’s good money, well spent.

How recent does a survey or valuation need to be?

Most valuations are valid for six months – a lender would therefore say that six months is the limit.

Can I share the survey report with other buyers or lenders?

That does happen from time to time as it mitigates any lost money. With one client, the estate agent shared that due to an adverse survey, the previous applicants had pulled out. I suggested that the client ask the estate agents to share that survey.

You might pay £300 for that, so that previous buyer gets some money back – and you can decide whether to proceed or not. This client got the survey for £300 and again decided not to buy the property. That happens.

What else do we need to know about house surveys and valuations?

Sometimes I surprise myself in how much I go through with a buyer. Applicants always say that they didn’t really think we’d get into the survey details with them.

But we do this day in, day out, and a client doesn’t. So a good mortgage adviser will guide you through things like this.

Key Takeaways:

  • A mortgage adviser should be heavily involved in reviewing Homebuyer’s or level three reports, going through them with clients and providing follow-up support.
  • Surveyors are restricted by health and safety when inspecting lofts or moving heavy furniture, as potential injury or damage liability could be costly.
  • Structural issues may concern lenders; a structural surveyor may be needed to check if movement is ongoing, potentially requiring the vendor to arrange repairs like underpinning.
  • Lenders use the lower of the purchase price or valuation; if the valuation is lower, the buyer must cover the difference.
  • Read the survey thoroughly, don’t overreact to colour ratings, and crucially, follow the advice to avoid unrecoverable costs later.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP WITH YOUR MORTGAGE REPAYMENTS.